Terms of Use

Effective Date: September 2, 2026

Acceptance

By creating an account or using DutyPick, you agree to these Terms of Use.

If you do not agree, please discontinue use of the platform.

Eligibility

You must be at least 18 years old and authorized by your healthcare organization, where applicable, to use DutyPick.

Accounts

You are responsible for:

  • Keeping your login credentials secure
  • Maintaining accurate account information
  • All activity occurring under your account

Acceptable Use

You agree not to:

  • Use the platform for unlawful purposes
  • Attempt unauthorized access
  • Interfere with platform operations
  • Upload malicious software
  • Impersonate another user
  • Misuse organizational data

Organizational Ownership

Hospitals and healthcare organizations own the workforce scheduling information they create within DutyPick.

DutyPick acts as the software platform facilitating roster management.

Availability

We strive for high availability but do not guarantee uninterrupted access. Maintenance, upgrades, or technical issues may occasionally affect service availability.

Intellectual Property

DutyPick, including its software, branding, designs, and content, is protected by intellectual property laws.

You may not reproduce or distribute any part of the platform without written permission.

Subscription and Billing

Some features require a paid subscription.

Subscriptions renew automatically unless canceled before the renewal date. Failure to pay may result in restricted access to premium features.

Limitation of Liability

DutyPick assists with workforce scheduling but does not make clinical or staffing decisions.

Healthcare organizations remain responsible for:

  • Staffing adequacy
  • Regulatory compliance
  • Patient safety
  • Final roster approval
  • Workforce management decisions

DutyPick is not liable for staffing decisions made by users or organizations.

Termination

We may suspend or terminate accounts that:

  • Violate these Terms
  • Abuse the platform
  • Engage in fraudulent activity
  • Present security risks

Organizations may also remove users from their workspaces.

Updates

We may modify these Terms from time to time.

Continued use of DutyPick constitutes acceptance of any revised Terms.

Contact

Questions regarding these Terms can be directed to: support@dutypick.com