Introduction
DutyPick ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the DutyPick mobile application, website, and related services.
By using DutyPick, you agree to this Privacy Policy.
Information We Collect
Information You Provide
We may collect:
- Full name
- Email address
- Phone number (if provided)
- Professional rank
- Hospital or clinic name
- Department and unit information
- Profile photo (optional)
- Shift preferences
- Special scheduling requests
- Leave requests
Information Generated Through Use
We collect information related to your use of the platform, including:
- Duty rosters
- Shift assignments
- Leave requests
- Shift swaps
- Approval history
- Notifications
- Audit activity
Device Information
We may collect:
- Device type
- Operating system
- App version
- IP address
- Crash reports
- Anonymous usage analytics
How We Use Your Information
We use your information to:
- Create and manage your account
- Generate and manage duty rosters
- Send notifications
- Facilitate approvals
- Improve scheduling accuracy
- Provide customer support
- Improve our products and services
- Maintain security and prevent misuse
Data Sharing
We do not sell your personal information.
We may share information with:
- Your hospital or healthcare organization
- Service providers who help operate DutyPick
- Law enforcement where legally required
- Successor organizations in the event of a merger or acquisition
Data Security
We use industry-standard safeguards to protect your information, including:
- Encrypted data transmission
- Secure authentication
- Role-based access controls
- Audit logging
- Secure cloud infrastructure
While we work hard to protect your information, no system can guarantee absolute security.
Data Retention
We retain information only as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Maintain operational records
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your information
- Correct inaccurate information
- Request deletion of your account
- Export your information
- Withdraw consent where applicable
Requests can be submitted through our support team.
Children's Privacy
DutyPick is intended for healthcare professionals and is not designed for individuals under the age of 18.
Changes
We may update this Privacy Policy from time to time. Material changes will be communicated through the app or website.
Contact
Questions about this Privacy Policy may be sent to: support@dutypick.com